Desks / Complaint Compass
Complaints
Complaint Compass — the switchboard.
Every complaint is a routing decision into a statutory regime. The pipeline classifies it with citations; a person confirms; the rules engine starts the clocks; the notices draft themselves for review. Each regime it routes to is a desk.
Live
Uniform complaint — alleged disability discrimination in extracurricular access
contestedOpenAttorney review complete. Investigation plan was drafted by the system from numbers the rules engine produced. Reviewed by C. Murphy.
- Draft›
- Pending review›
- Reviewed›
- Sent
Clocks
Started at confirmation, not at classification. A confirmed grievance exits with no clocks — a wrong clock in the wrong system.
Upcoming
Investigation report
—
60 calendar days from receipt
computed from received 19 days ago
Upcoming
Appeal window (if report on time)
—
30 calendar days from report
computed from report due date
Documents
Timeline
—Complaint received via web form; classified UCP (confidence high) — 5 CCR § 4610 — Pipeline
—Pathway confirmed — Compliance Officer
—Notices sent; 60-day clock running — Compliance Officer
Classification cited and the district's own BP 1312.3 — but the demo's board policy numbering is the CSBA default, which is confidently wrong for renumbered districts. Connecting your policies fixes that. That is the boundary.